Privacy Policy
At Torque Tribe, we are dedicated to safeguarding the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, mobile app, or any of our services/products. By accessing or using our platforms, you agree to the terms of this Privacy Policy.
Information We Collect
When you interact with our website or mobile app, we may collect the following types of personal information:
Contact Information: Your name, email address, phone number, and shipping address.
Payment Information: Details required to complete transactions, such as credit/debit card information.
Account Information: Username, password, and other registration details for your account.
How We Use Your Information
We use the information collected to:
Process and fulfill your orders.
Provide customer support and address inquiries.
Improve our website, products, and services based on your feedback.
Communicate with you via email, SMS, WhatsApp, or other channels regarding:
Order confirmations and shipment updates.
Promotional offers and newsletters (with an option to unsubscribe).
Enforce our Terms and Conditions and safeguard the rights, property, or safety of our customers and others.
Data Security
We employ appropriate security measures, such as SSL encryption, regular security audits, and restricted access, to protect your personal information from unauthorized access, modification, or misuse. However, as data stored on global servers can be accessed worldwide, there are inherent risks for which we cannot assume responsibility.
Data Retention
Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
Sharing of Information
We do not sell, trade, or share your personal information with third parties, except in the following cases:
Trusted Service Providers: We may share information with trusted third-party providers who assist us in operating our business, such as payment processors and delivery partners.
Legal Compliance: We may disclose your information to comply with legal obligations, regulations, or government requests.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites and recommend reviewing their respective privacy policies.
Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.
Your Rights
You have the right to access, update, or delete the personal information stored in our systems. To exercise these rights, please reach out to us using the contact details provided below.
Updates to This Privacy Policy
Torque Tribe reserves the right to modify this Privacy Policy at any time. Updates will be effective upon posting the revised policy on our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
By using our website, you confirm your acceptance of this Privacy Policy.
